Hixsons blog

Listen to your customer

09.01.19

Never mind the script – Listen to your customer

Research in 2010 shows clearly what to do in delighting customers.  Please...

What can small businesses do in an uncertain 2019?

19.12.18

What can small businesses do in an uncertain 2019?

As we leave 2018, it seems that uncertainty rules, and not just in this country...

Avoid The Chasm

29.10.18

Save Your New Business – Avoid The Chasm

There is an issue with any new product launch. It’s commonly described in...

Its better to ask than get

19.09.18

It’s Better to Ask than Get: Feedback is Painful

Giving feedback is as stressful to the giver as it is to the recipient, a...

Rise of the Enabler

31.08.18

The Death of the Manager: The Rise of the Enabler

Management is about controlling, administering, and planning. It is a centuries...

Ignorance and Laziness make the best investment decisions

30.07.18

Ignorance and Laziness make the best investment decisions

  If you invest in a fund, will you make, over time, the same return as...

Want to scale? Don’t copy the big companies

10.07.18

Want to scale? Don’t copy the big companies

Why does it seem that the big corporations always get away with it? How do they...

Business books cost you money

28.06.18

Business books cost you money

The business books genre was inadvertently invented by Tom Peters (in Search of...

OODA

27.05.18

OODA for Competitive Advantage

Small business owners have to make quick decisions every day. So do fighter...