people management

Empower or Enable

10.07.19

Empower or Enable? Does it matter which?

I think it does. All words have meanings specific to each individual, so there...

Why can't we get our customers trust?

05.06.19

Why can't we get our customers trust?

Photo by Bernard Hermant on Unsplash Mixed messages perhaps?...

Does well-being lead to more successful businesses

20.05.19

Does well-being lead to more successful businesses?

It has been proposed that there is a link between well-being and small business...

What can small businesses do in an uncertain 2019?

19.12.18

What can small businesses do in an uncertain 2019?

As we leave 2018, it seems that uncertainty rules, and not just in this country...

Its better to ask than get

19.09.18

It’s Better to Ask than Get: Feedback is Painful

Giving feedback is as stressful to the giver as it is to the recipient, a...

Rise of the Enabler

31.08.18

The Death of the Manager: The Rise of the Enabler

Management is about controlling, administering, and planning. It is a centuries...

GDPR People & Policies

16.04.18

GDPR - People & Policies

Most of the talk so far has been about privacy for data subjects in a marketing...

Secret of Perfect Timing

01.03.18

The Secret of Perfect Timing

Knowing how you function is a big help in making better decisions. We talked...

05.10.17

Doublethink – a problem of scaling?

Whilst drafting his novel 1984, George Orwell referred, in a letter to his...

Train crash customer care

03.04.17

Train Crash Intraction

Intraction - intractable interaction. My typo seems to work in this example,...

Judgement worker

05.12.16

The Rise of the Judgement Worker

“May you live in interesting times” – the Chinese certainly know how to create...

14.11.16

The moral high ground

How did Donald Trump get to be president? How did Brexit happen? Why is culture...

4 types of business owner

07.06.16

What sort of business person are you?

My empirical data, from 30+ years of working with UK SMEs divides business...

Tunnel

02.05.16

How Can You Ever keep Up?

Once upon a time you had some clue what your business environment was. Most of...

steam train

05.02.16

Full STEAM ahead

We’ve heard of STEM – science, technology, engineering and maths, and how...

Stonehenge

08.01.16

Labels. How Many Have You Got?

I meet someone for the first time: “What do you do?” they ask. “I’m an...

Global Drucker Forum 2015

01.12.15

Take Aways from the Global Drucker Forum 2015

The theme of the conference was Managing in the Digital Age – Reclaiming our...

Tunnel

12.11.15

Entrepreneurs are Self-Centred

A reflection on some aspects of the Global Drucker Forum 2015, with thoughts...

coast

09.11.15

What Shareholder Agreements Are Really For

We’ve recently got involved in two shareholder agreements. In the first case...

digital globe

30.10.15

Summary of Drucker Blog Posts - Managing in the Digital Age

IN AN AGE OF INCREASING DIGITALISATION AND AUTOMATION WHERE DO MANAGERS FIT...

circuit board

19.10.15

Join Up The Dots

The financial crisis in 2008 wasn’t caused by greedy bankers.  It was, at...

05.10.15

The Point of Employee Benefits

You want to motivate and reward your team, so you provide them with a package...

25.09.15

If You Can't Measure It, You Can't Manage It

This was attributed to Peter Drucker and W Edwards Deming, both incorrectly....

23.08.15

Managing in the Digital Age

IN AN AGE OF INCREASING DIGITALISATION AND AUTOMATION WHERE DO MANAGERS FIT...

04.08.15

It Does Have an Off Button

Three calculations to cut clutter from a generous Henry Mintzberg who has...

13.07.15

Trust, Remote Working and the Machine Environment

There has been plenty written on the change in working practices towards more...

01.04.15

Planning for Sex and Death

Of course we don’t plan for death – we just expect it. It’s a natural...

12.03.15

Your strategy journey – the firm of your future

We help a lot of our clients with strategy, and it’s useful to describe their...

13.02.15

Be Wary of Groupthink

You want everyone in your organisation tuned in to shared goals and ways of...

08.12.14

How to game yourself with numbers

Here’s another story courtesy of Clay Christensen, number one management...

28.11.14

It’s hard to grow – here’s how part 6

Here’s numbers 9 and 15 on the list – lack of accountability, and lack of...

23.11.14

Why you do it is more important than How or What

Businesses normally describe what they do. “We sell apples”.” We are...

22.10.14

Why we are failing as leaders

Back in the day, there was the factory. Its dullness, its repetitiveness, its...

11.10.14

It's hard to grow - here's how part 4

This time we can link a couple of topics together. Let’s look at number 3 on...

30.09.14

Treat them like dogs

I often mention that employees, children and dogs should be treated the same....

15.04.13

HAPPINESS AND TIME

Recent research from Harvard Business School and the University of British...