business management

Does well-being lead to more successful businesses

20.05.19

Does well-being lead to more successful businesses?

It has been proposed that there is a link between well-being and small business...

Stop annoying your custoemers

16.05.19

Stop annoying your customers!

Don't shout at them Don't ever let the computer speak to them (computer can’t...

01.04.19

Incubating Entrepreneurialism

    Defining the new entrepreneurship: how it’s different from the...

Anyone for tennis? Or, how to win by avoiding failure

25.03.19

Anyone for tennis? Or, how to win by avoiding failure

Do you play to win? Professional tennis players are all very, very good. They...

Listen to your customer

09.01.19

Never mind the script – Listen to your customer

Research in 2010 shows clearly what to do in delighting customers.  Please...

What can small businesses do in an uncertain 2019?

19.12.18

What can small businesses do in an uncertain 2019?

As we leave 2018, it seems that uncertainty rules, and not just in this country...

Its better to ask than get

19.09.18

It’s Better to Ask than Get: Feedback is Painful

Giving feedback is as stressful to the giver as it is to the recipient, a...

Rise of the Enabler

31.08.18

The Death of the Manager: The Rise of the Enabler

Management is about controlling, administering, and planning. It is a centuries...

Want to scale? Don’t copy the big companies

10.07.18

Want to scale? Don’t copy the big companies

Why does it seem that the big corporations always get away with it? How do they...

Business books cost you money

28.06.18

Business books cost you money

The business books genre was inadvertently invented by Tom Peters (in Search of...

OODA

27.05.18

OODA for Competitive Advantage

Small business owners have to make quick decisions every day. So do fighter...

Taking some angst out of decisions

04.05.18

Be fast and prepare for breakages: Taking some angst out of decisions

We all worry that we are doing the right thing. What are the implications? Are...

Secret of Perfect Timing

01.03.18

The Secret of Perfect Timing

Knowing how you function is a big help in making better decisions. We talked...

GDPR- What SMEs Need to Do (and Don't)

09.02.18

GDPR – What SMEs Need To Do (and Don’t)

There is plenty of commentary on this mandatory measure which comes into force...

Walk this way

02.01.18

Walk this way!

Happy New Year! How can your resolutions last? On a recent holiday we walked...

When to make decisions

30.11.17

When To Make Decisions

Tired of making decisions? Don’t be surprised, after all you must make hundreds...

Tombs of failed plans

31.10.17

Thinking outside the coffin. A Halloween story

The ghosts of failed plans swirl about your head; the groans of past failures...

Time to reflect

16.10.17

Polarised politics : how it affects your decisions

“May you live in interesting times”– it’s a Chinese curse, and whilst we...

05.10.17

Doublethink – a problem of scaling?

Whilst drafting his novel 1984, George Orwell referred, in a letter to his...

Winter is coming

04.09.17

Winter is coming....

You haven’t made a sale until you’ve banked the cash. It’s so easy to be...

words bring business success..or failure

18.07.17

Words bring business success…or failure

It is a problem when we are not understood by others. Our vocabulary is unique...

Train crash customer care

03.04.17

Train Crash Intraction

Intraction - intractable interaction. My typo seems to work in this example,...

Getting that sale - it's a mystery

03.03.17

Getting that sale – it’s a mystery it happens

How do you make sure your seminar, prospect, whoever, stays with you right to...

Everyone loves a good story

31.01.17

Everyone loves a good story

We do – it fleshes out the point, makes everything memorable, and hopefully a...

Good ideas get scrambled

17.01.17

How to squash a good idea (or not)

Whether in business or in life, you have a great idea, you share it, and soon...

Judgement worker

05.12.16

The Rise of the Judgement Worker

“May you live in interesting times” – the Chinese certainly know how to create...

14.11.16

The moral high ground

How did Donald Trump get to be president? How did Brexit happen? Why is culture...

Computerised accounts

08.11.16

Computerised accounting is not a panacea

It’s a great boon. It improves decision-making. It makes life easier. So how...

The Cloud's Silver Lining

21.10.16

The Cloud's Silver Lining

Cloud accounting has come of age. The obvious benefits of availability, low...

Ignorance management

05.10.16

If ignorance is bliss, should we be so happy?

There has been a lot of work on knowledge management, and rightly so. Knowledge...

Knowledge tunnel

17.09.16

Keeping Universities Relevant to Business

I was recently at the Performance Measurement Association conference, where...

Focus or hocus pocus?

02.09.16

Focus! Or Hocus-pocus?

You need to focus on your business to be successful, correct? Of course you do...

Benchmarking

27.07.16

Benchmarking and best practice – where's the customer

Benchmarking is the exercise of comparing yourself against your competitors,...

High Growth Potential

12.07.16

High Growth Potential - Having It All

In an earlier blog, I set out the four main types of business person and...

Lifestylers

06.07.16

Lifestyle – Your Route to a Work-life Balance That Suits You

In an earlier blog, I set out the four main types of business person and...

Low Growth

24.06.16

Low Growth - Your Route To Do More Than Just Survive

In an earlier blog, I set out the four main types of business person and...

Survivors - salt pans

13.06.16

Survivors – Survival Is Not Enough

In the previous blog, I set out the four main types of business type and...

4 types of business owner

07.06.16

What sort of business person are you?

My empirical data, from 30+ years of working with UK SMEs divides business...

Tunnel

02.05.16

How Can You Ever keep Up?

Once upon a time you had some clue what your business environment was. Most of...

World Map

22.04.16

From Small to Medium-Sized: Process Matters

A guest blog from Rob Ward of Cosmapec One pressing matter for most start-ups...

binary graph

09.04.16

Accountants Need To Look At The Future

The past has passed. You look at it only to learn how to do better next time....

online shopping

01.04.16

Marketing Automation for Small Businesses – Should You Have It?

Maybe you should. And it needn’t cost the earth. Geof Gibbons at Stampwood has...

sculpture

07.03.16

The Entrepreneur’s Dilemma – Overtrading

Overtrading occurs in a period of very rapid growth. That’s very common in the...

steam train

05.02.16

Full STEAM ahead

We’ve heard of STEM – science, technology, engineering and maths, and how...

Conker Spirit

02.02.16

Working for a living... to living your work

We often talk about getting your personal and business objectives aligned, as...

planes

13.01.16

What Superpower Should An Entrepreneur Have?

It’s easy enough to make a list of what qualities an entrepreneur should have....

Stonehenge

08.01.16

Labels. How Many Have You Got?

I meet someone for the first time: “What do you do?” they ask. “I’m an...

small business

05.01.16

Small businesses can change their world

To use a disclaimer from the financial services industry – past performance is...

Tunnel

12.11.15

Entrepreneurs are Self-Centred

A reflection on some aspects of the Global Drucker Forum 2015, with thoughts...

coast

09.11.15

What Shareholder Agreements Are Really For

We’ve recently got involved in two shareholder agreements. In the first case...

digital globe

30.10.15

Summary of Drucker Blog Posts - Managing in the Digital Age

IN AN AGE OF INCREASING DIGITALISATION AND AUTOMATION WHERE DO MANAGERS FIT...

circuit board

19.10.15

Join Up The Dots

The financial crisis in 2008 wasn’t caused by greedy bankers.  It was, at...

05.10.15

The Point of Employee Benefits

You want to motivate and reward your team, so you provide them with a package...

25.09.15

If You Can't Measure It, You Can't Manage It

This was attributed to Peter Drucker and W Edwards Deming, both incorrectly....

31.08.15

Extra Energy For Your Business

Time passes, you’re busy, and things are changing.  Maybe not the things...

23.08.15

Managing in the Digital Age

IN AN AGE OF INCREASING DIGITALISATION AND AUTOMATION WHERE DO MANAGERS FIT...

04.08.15

It Does Have an Off Button

Three calculations to cut clutter from a generous Henry Mintzberg who has...

13.07.15

Trust, Remote Working and the Machine Environment

There has been plenty written on the change in working practices towards more...

06.07.15

More Decisions!

There’s always more decisions to take, and always the risk of making a mistake...

15.06.15

DIY Heuristics

Good news – you have, in all probability, already done this. Bad news – you don...

29.05.15

Decisions! Decisions!

The defining role of a manager or business owner is to make decisions, and no...

12.05.15

Managers to a T

   Historically managers have been described as T-shaped, and that...

29.04.15

Only Two Ways to Compete

Roger Martin put it well in his Harvard Business Review blog. It translates...

11.04.15

Aligning Objectives – Why It Is Important

Everybody starts in business to fulfil their personal objectives – in fact...

01.04.15

Planning for Sex and Death

Of course we don’t plan for death – we just expect it. It’s a natural...

12.03.15

Your strategy journey – the firm of your future

We help a lot of our clients with strategy, and it’s useful to describe their...

23.02.15

Uncertainty brings Prosperity

We all strive for certainty – we look for the magic formula that will make our...

13.02.15

Be Wary of Groupthink

You want everyone in your organisation tuned in to shared goals and ways of...

29.01.15

Are you a maximizer or satisficer? And why you would care?

A maximizer tries to produce the best result, which may mean spending time and...

22.12.14

It’s hard to grow – here’s how part 9

Letting the business run you Who is in charge of your business? Now, be honest...

16.12.14

It’s hard to grow – here’s how part 8

Not enough admin The problem with admin is that it just costs you money. It...

12.12.14

It's hard to grow - here's how part 7

Two issues are very common to small and medium-sized businesses. Everybody...

08.12.14

How to game yourself with numbers

Here’s another story courtesy of Clay Christensen, number one management...

04.12.14

How to have no competitors

The usual way to analyse your potential customer base is by some sort of market...

28.11.14

It’s hard to grow – here’s how part 6

Here’s numbers 9 and 15 on the list – lack of accountability, and lack of...

23.11.14

Why you do it is more important than How or What

Businesses normally describe what they do. “We sell apples”.” We are...

17.11.14

It’s hard to grow – here’s how part 5

Here’s another 2 linked topics from the list: not knowing how you are doing,...

22.10.14

Why we are failing as leaders

Back in the day, there was the factory. Its dullness, its repetitiveness, its...

11.10.14

It's hard to grow - here's how part 4

This time we can link a couple of topics together. Let’s look at number 3 on...

30.09.14

Treat them like dogs

I often mention that employees, children and dogs should be treated the same....

22.09.14

It’s hard to grow – here’s how part 3

In this next blog, we’ll look at how to build some simple systems. We all have...

02.09.14

Is growth always good? Or even possible?

Conventional wisdom (and from government) suggests that we must always strive...

25.08.14

It’s hard to grow – here’s how part 2

Let’s look at making simple flexible plans that work very well. Why should you...

03.08.14

It’s hard to grow – here’s how part 1

Why is it so hard to grow a small business? We’ve seen plenty of small...

06.07.14

Spotting trends and the politics of change

We all complain about our political masters and how they don’t understand us....

20.06.14

What tribe are you in?

Towards the end of 2013, the RSA and Etsy launched The Power of Small project...

14.05.14

Global recession as opportunity for change?

 A thought piece for the Global Drucker Forum in November Huge structural...

07.05.14

Getting your life back – Mission Possible

Growth can have its drawbacks. Often a period of growth means that the poor...

17.02.14

In a Nutshell Marketing Plan Guide

The purpose is to provide a simple guide to business owners on how to use a...

30.01.14

The shrinking gap between big biz and small biz

The Great Divide Shall we discuss size first? Big business is, well, bigger!...

27.12.13

New Year - old you?

"There’s no time!” Well, you’ve got all there is. Yes, all of it. So if you...

29.11.13

Some things small biz can teach big biz

Small biz keeps close to customers; entrepreneurs know that whilst they may get...

27.10.13

Managing complexity in family businesses

Most of the talk is about creating jobs and making more economic impact by...

15.07.13

Simple strategies for small & medium size businesses

Go to http://www.letstalkbusinessonline.com/ltb/lets-talk-business-15th-july/...

08.05.13

Hotel towels and the power of social proof

  Help save the environment. The environment deserves our respect. You can...

29.04.13

How to fail successfully (not catastrophically) part 2

Characteristics of failure – what is its look and feel? Failure is natural and...

26.03.13

How to fail successfully (not catastrophically) Part 1

This has developed from an initiative of the Royal Society of Arts on failure...

02.01.13

Is this the age of the generalist?

Is this the age of the generalist?   So many experts, so much information...

Hixsons blog - Arse-time

01.11.12

Arse time.....

We seem to have invented a new concept – arse time. This occurs quite regularly...

20.09.12

How to Innovate - the first in a series of posts discussing Innovation

Over the next three blogs we’ll be sharing thoughts and practical advice about...