We are in the top ten of small firms nationally surveyed for customer satisfaction by AccountingWEB, the largest on line accounting community. And we are the only Dorset representative in any category, and are now short-listed for the next stage of this prestigious national Practice Excellence Programme. Survey questions included value for money, how effectively client business objectives were understood, flexibility to client needs, and how effectively Hixsons communicated.
“We are delighted,” says Nick “to rate in the top ten and have a chance to perhaps go on and win is fantastic. Clients commented that we must have trained at Hogwarts! But it’s not magic, just that we care more. Our clients’ success is our success. These were challenging and probing questions. Clients like our wider services offerings: strategy, marketing and excellent customer service!”
Hixsons is now hoping a panel of judges will choose them as one of three for the October final.
“As the only firm from Dorset through to this stage, we know it is not just our clients who will be supporting us but also the local business community. We believe in Dorset. Hixsons support Bournemouth and Poole College with The Business Essentials Seminars delivered free and shortly a Growth+ Control government funded programme in October.” More details on thishttp://www.businesswessex.org.uk/yourmove/